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Frequently
Asked Questions
On
Our Additional Services
Plus The
Top Level Domain Rules
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Q) Is the e-mail offered made up of actual POP3 accounts?
A) No, they are forwarded accounts.
Q) When I go to enter my email addresses on the third level
domain information page, only a few blanks lines appear even though you
say I can have 50 email addresses. Why?
A) Initially, only 3 lines appear for you to enter your email
addresses in. If you use the available lines and click
"Modify", then more lines will automatically appear the next
time that you load this page.
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Q) Can I use other name servers besides those provided?
A) Yes, you can use any name servers that you like, as long as
the are already known to the registry.
Q) When I try to change my name servers, there is an error, why
is this?
A) The name of the name servers might not be registered at the
registry.
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Q) What does it mean when I look for a name and it is
available but the software says that I can't purchase it because there
is a duplicate entry?
A) It means that the name is in someone's account but has not
been actually purchased yet.
Q) Is my billing contact information going to be shown in the
whois?
A) Yes. We are required to supply this information to the general
public.
Q) I registered and purchased a name, then noticed that I
misspelled it. Can I delete it and get my money back?
A) Sorry, no, all sales are final.
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Q) What are the terms for the parts of a domain name?
A) The "www" part of the address is an example of a
third level domain. The "yourname" part is an example of a
second level domain (SLD) and the ".com" is an example of a
top level domain (TLD).
Q) What is the meaning of the term "URL REDIRECT"?
A) With URL REDIRECT, when someone types your domain name, for
example, www.yourname.com, we transfer them to your website and when
they get there, they see the entire URL path to where your website is
actually hosted, for example, http://www.geocities.com/yourpage/yourpics.html.
Q) What is the meaning of the term "URL FRAME"?
A) With URL FRAME, when someone types in your domain name, for
example, www.yournewdomainname.com, and
they get to your website they only see your domain name in the browser
address bar, for example, www.yournewdomainname.com
See link at bottom of this page for
Definitions (In Using Control Panel).
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Q) I registered a domain name with you. How do I connect this
name to my existing website?
A) From the "Third Level Domain Information" section,
fill in the host names and record types to fit your needs When finished,
click on the "Modify" button located at the bottom of the
page.
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Q) Why won't my url forward when I put it into the third level
domain information?
A) You must be sure to click on "Modify" when you are
done to save the changes, it can currently take up to 2 hours for
changes to take effect. We are working on making these changes
immediately
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Q) When I register my new domain name, how long will it take to
go "live" on the internet?
A) 12 to 24 hours. The registry only updates the zone files from
their database once every 12 hours.
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Q) What are the Top Level Rules For Registering
Domain Name?
A) The Rules For
Registering Top Level .COM, .NET and .ORG Domain Names are as
follows:
- .COM - recommended for
commercial and personal sites
- .NET - recommended for
companies involved in Internet infrastructure
- .ORG - recommended for
not-for-profit organizations but anyone may register them without
being an "organization".
- Use only letters, numbers,
or hyphen ("-")
- Cannot begin or end with a
hyphen
- Must have less than 63*
characters, not including .COM, .NET and .ORG
* .com, .net and .org domain names
exceeding a total of 26 characters are supported by most web browsers.
However, certain web browsers, email programs and other Internet related
applications may not support domain names over 26 characters.
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For Definitions (In Using
Control Panel) - Click Here.
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Please feel free to send us an email.
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